Shipping policy
Shipping Policy
1. General Information
At Safeguard Protection UK, we are committed to providing a seamless and efficient shopping experience. All orders are processed and shipped during our standard business hours, Monday through Friday, excluding public holidays. Orders placed outside of these times will be processed on the next business day.
2. Shipping Destinations
We currently ship to addresses within the United Kingdom. Unfortunately, we do not ship internationally at this time.
3. Shipping Rates & Delivery Times
UK shipping is included in the sale price of all products. Delivery typically takes 3-5 working days from the time your order is processed.
4. Order Processing Time
Orders are typically processed within 1-2 business days after payment has been confirmed. You will receive a confirmation email once your order has been shipped.
5. Shipping Address
Please ensure that your shipping address is correct at the time of purchase. Safeguard Protection UK is not responsible for packages delivered to incorrect addresses provided by the customer. If you notice an error in your shipping address, please contact our customer service team immediately at info@safeguardprotectionuk.com or call us at 0800 669 6152.
6. Lost or Damaged Items
Safeguard Protection UK is not liable for any products lost or damaged during shipping. If your order arrives damaged, please contact the shipment carrier to file a claim. Be sure to save all packaging materials and damaged goods before filing a claim.
7. Order Issues
If you experience any issues with your order (e.g., non-delivery, missing items, incorrect items), please contact our customer service team at info@safeguardprotectionuk.com or 0800 669 6152 within 7 days of receiving your order. We will work to resolve the issue as quickly as possible.
8. Shipping Policy Updates
We may update this shipping policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy regularly to stay informed about our shipping practices.
If you have any questions or need further assistance, please don't hesitate to contact our customer service team at info@safeguardprotectionuk.com or 0800 669 6152.
Safeguard Protection UK