Refund policy
Returns and Refund Policy
At Safeguard Protection UK, we are dedicated to providing exceptional products and ensuring your complete satisfaction. Please familiarise yourself with our refund policy:
Returns: We understand that preferences may change. As such, any unwanted product must be returned within 14 days of you receiving the device. To be eligible for a refund, the product must be unused, complete with all accessories, in its original packaging and in good condition with no damage to the device in any way.
Refund Process: Typically refunds take 3-5 working days from the date the return is updated in our system. Be aware that any warranty fees, if paid, are non-refundable and will be deducted from the refund amount.
Contact Us: For any inquiries regarding our policy, please do not hesitate to reach out to our dedicated customer service team (0800 669 6152). We are committed to ensuring a seamless experience for our valued customers.